Shipping


Processing Time

Each Milk Forest product is handcrafted in small batches to maintain the highest level of quality and freshness. For this reason, please allow 3-5 days for processing. Your order will be handled with great care and shipped as soon as possible.

 

Shipping Restrictions & Method

The shipping of Perfume and Essential Oils are restricted by hazardous materials laws because of flammability which requires special handling. The Department of Transportation created regulations that require essential oils with a flashpoint (flammability) lower than 200º F (93.33° C) to ship ground. In respect for the law and safety, all perfume and essential oil products with a LFP restriction must ship ground to the continental United States only. Please be aware that this is a slower shipping method and increases delivery time. Thank you for your understanding and safety consideration.

 As an incentive and thank you to customers, all orders over $75 Ship Free.

 

Standards

We aim for the highest quality and guarantee your satisfaction. If you have an issue with any product or shipment, please contact us at your earliest so that we can address and resolve the matter. 

 

Returns / Exchanges

If you are unsatisfied with the product for any reason, you may return it up to 30 days from purchase date. Upon receipt of the goods, you will be issued a refund for the price of the item(s) minus shipping costs. You will be responsible for paying for your own shipping costs when returning items as shipping costs in these cases are non-refundable. Thank you for your understanding.

Exchanges on damaged goods will be processed as soon as possible. Upon receipt of tracking number or goods, you will be issued a replacement and full refund including all shipping costs. 

Please send returns/exchanges to: Milk Forest, Attn: Return, 1025 Pleasantview Ave, Unit A, Venice, CA 90291. 

 

Sold Out Items

Some items are created on a seasonal basis and are limited edition. If you enjoyed a product, but it is no longer available, please contact us to see if it will be restocked or to discuss a custom order if possible. 

 

Special Orders

For retail or bespoke/custom orders please reach out to Jasmine(at)milkforest.com. Thank you for your interest. 

 

Sustainability

We take great pride in our shipping practices. From the biodegradable peanuts to the recycled/recyclable packaging, all aspects of Milk Forest are handled with good intention for the earth and each other. 

 

For any other questions, please reach out to info(@)milkforest.com

Thank You so much for your business!